MAINTENANCE CONTRACTS — For peace of mind and to avoid added cost eliminate the inconvenience of an emergency situation by scheduling a special service call or an annual or semiannual maintenance visit. Discount packages are available for multiple units.
TECHNICAL SUPPORT — We offer technical support for BARTEC ORB and other on-line physical property analyzers. Call BARTEC ORB to schedule on-site service or for free technical support via telephone.
PARTS & SPARES — Be prepared with spares to quickly handle any maintenance or replacement part issues. Increase your up time, facilitate regular maintenance, and help prevent major problems. For your entire on-line analyzer part needs call BARTEC ORB. We have an extensive inventory of replacement and hard to find parts.
UPGRADES & REBUILDS — Improve the performance of your existing on-line analyzers with an upgrade (when available) or re-build. Depending on the installation this may be completed on-site or at our factory. Call us for a case-by-case evaluation.
FAT — A Factory Acceptance Test (FAT) will provide you with a quality control milestone during your equipment installation and integration process. Contact BARTEC ORB to schedule a factory site visit.
START-UP — Our worldwide factory trained service technicians and engineers ensure proper operation and commissioning of your on-line analyzers. We service new installations, product changeovers and re-commissions of existing equipment.
TRAINING — Be sure to ask about training. We can ensure your personnel understands the proper operation and care of your on-line analyzers. We are happy to share our knowledge to instruct key personnel on maintenance, operation, system monitoring, diagnostics and basic repair to keep your on-line analyzers operating smoothly.
EMERGENCY SERVICES — When you have an emergency that needs immediate attention BARTEC ORB technicians are there to get your on-line analyzers up and running smoothly. Our service technicians can get on site fast (typically 24 to 48 hours) reducing down time.